*If you were tested and did not receive your Covid-19 result, please contact your testing location. Test result(s) were reported and are available in the portal for each individual location. If the location provided us your email, a copy of result(s) was directly sent via email. Please reach out to your testing location with any questions.
Due to HIPAA regulations, we are unable to assist you via phone.
Frequently Asked Questions
Q: Why do you need insurance information?
Ans: Insurance information is required to pay for testing ordered by your provider.
Q: Will my insurance cover these costs?
Ans: Depending on your insurance coverage, most insurances cover testing based on the medical necessity for ordered tests.
Q: What if my insurance does not cover anything?
Ans: There are some occasions that an insurance will choose not to cover testing. They will send you an
Explanation of Benefits (EOB) that will identify portions or the entire amount as “patient responsibility”, “deductible”, “co-pay”, that you owe. In this case, we will send you an invoice for the amount due.
Q: What if my insurance has mailed me payment for testing?
Ans: Occasionally, insurances may send you a check directly to cover the cost of services. In this case, please endorse the check to the benefit of Skippack Medical Lab and mail it along with a copy of the EOB to the following address: [email protected]
Skippack Medical Lab c/o Billing
200 Rittenhouse Circle East, Suite 9, Bristol, PA 19007
If we do not receive the check within 30 days of EOB, you may receive an invoice from the lab. This means your insurance has indicated that they have paid a portion/full cost of testing. If you have not received the check from your insurance or have any questions, please reach out to us at [email protected]